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Service Manager

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1 Service Manager on Fri Dec 12, 2014 11:13 pm

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Service Manager
Location: Gillette, WY Posted Date: December 13, 2014
Employer: To view company name. See instructions below Apply By: February 11, 2015
Employer Job Id: 1740 CareerMine Job Id: 1154091

Description:

[Company] services all makes and models of equipment. The company serves many markets that require off road machinery by providing top quality equipment, supported by excellent repair and rebuild facilities, field service capabilities, well trained mechanics and a multimillion dollar parts inventory.
Every branch of [Company] offers new, used and rental equipment. The company assures excellent service support with an extensive parts inventory, highly trained service personnel and on-site maintenance to eliminate travel and minimize downtime. Preventive Maintenance programs are offered to help avoid unexpected repairs, and several different financing options are always available.
The company offers a broad range of equipment, including articulated trucks, asphalt rollers, backhoe loaders, crawler dozers, excavators, mobile crushers, motor graders, rigid frame trucks, shovels, skid steer loaders, soil compactor, water towers, wheel dozers, wheel loaders, heavy duty mining equipment, and a complete line of ground engaging tools and attachments including couplers, buckets, forks, hydraulic brooms, and hydraulic hammers. This equipment supports many different industries—residential and commercial construction, highway construction, paving, agriculture, demolition, energy, environmental, government, infrastructure, industrial, landscaping and nursery, mining, quarry, sand and gravel, salvage, and utility.
[Company] has a major component repair center in Salt Lake City. In addition, Salt Lake City is the training center for [Company] Western Region.
[Company] sells only the reliable equipment brands—[Company] , American Compaction, Amulet, CWS, Fleetguard, Geith, Henke, Hensley, JRB, LaBounty, Magnum, Mega, PSM, Sakai, Werk-Brau, and Woods.

Duties And Responsibilities:

Ensure the safety of the employee and work environment.
Develop plans to achieve department goals for quality and efficiency.
Manage accounts receivables as defined in business plan.
Ensure proper training is provided for the service technicians and service administration.
Work with factory representatives to ensure warranty factory campaigns are completed..
Manage the service contracts for the Gillette service operations.
Enforce high work standards for quality and professional service.
Manage the service department to operate within the guidelines set by our manufacturers policies and procedure manuals.
Ensure the proper tools are acquired to perform service functions.
Ensure service goals and operating plan are achieved.
Ensure company financial well being is foremost.
Other duties assigned.

Qualifications:

Education/Experience Required:

AA Degree and/or five years experience as mechanic, field mechanic or supervisor.

Knowledge And Skills Required:

Basic Hydraulics
Basic Mechanical Skills
Basic Electrical
Communication Skills
Accounting skills
Operation of office equipment
Basic Computer skills
Basic Engine Knowledge

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